Size and Care Guides

Size Guides:

Shoes: U.S. // European

Women’s Shoes                                                       Men’s Shoes

5 // 36                                                                      6 // 39

5.5 // 36                                                                   6.5 // 39

6 // 37                                                                      7 // 40

6.5 // 37                                                                   7.5 40

7 // 38                                                                      8 // 41

7.5 // 39                                                                   8.5 // 41/42

8 // 39                                                                      9 // 42

8.5 // 40                                                                   9.5 // 43

9 // 40                                                                      10 // 43/44

9.5 // 41                                                                   10.5 // 44

10 // 41/42                                                               11 // 44

10.5 // 42                                                                 11.5 // 45

11 // 43                                                                    12 // 46

11.5 // 43                                                                 13 // 47

12 // 44                                                                    14 // 48



These shoes run small, and we recommend you order a size up. If you typically wear a 40/41, order a 41/42.



These shoes are true to size, just reference out conversion chart to match up your European size with the correct U.S. equivalent.



S : 56cm // M : 58cm // L : 60cm

To find the hat size that works best for you, place a tape measurer around your head, about 1/8 of an inch above your ears, holding it across the middle of your forehead.

If this seems too complicated for you, just think about where you would like the hat to sit on your head, and measure there.

If your measurement falls between sizes (for example, 57cm), always choose the next size up.


Individual size guides are specified on each product page. When in doubt, please email us at for specification on the fit of an item.



Washing is hard on your garment and on the environment. As an environmentally conscious company, Aiayu recommends the following as guidelines to care for your garments, while also caring for the environment.


Machine wash using a cool temperate and environment friendly soap. Do not use bleach. Avoid the tumble dry cycle, and instead air-dry your garment for a fresh look and feeling.

Do not use an iron (if you must, use on the lowest setting, but use at one’s own risk). Washing on a low temperature is a great way to save resources.  


Llama wool is a self-cleaning fiber that requires less washing than other materials. Try simply airing your garment for a fresh start. If you do need to wash your garment, we recommend hand washing it with cold water, using high-quality wool soap. Let the garment soak in water for 10-15 minutes. Rinse in cold water. Avoid twisting, pressing or squeezing the water out, and instead let the garment dry flat. If you have a very gentle washing machine it is possible to wash your Aiayu garment in the machine on a wool program in cold water on a low cycle. However washing in the machine is at one’s own risk, as every washer has varying program settings and might damage the knit.


Our products’ formulations contain high concentrations of active natural extracts; their stability cannot be guaranteed if housed in plastic, so we use laboratory-standard amber glassware, which is better for our products and better for our beaches! However, please take care with the glass in your bathroom; slow down and don’t be in such a rush to clean yourselves! As with any skin care products, please remember to carry out a skin compatibility test before use. Stop use at the first sign of adverse reactions.



For safety, and to avoid tipping hazards, please anchor your furniture. Unsecured furniture can cause accidents if climbed or leaned on.


A simple damp cloth for dusting is enough maintenance.


For outdoor use, the surface may collect mold, but as bamboo is resistant, the mold is only superficial, as the mold will never penetrate inside the bamboo. Mold is very easy to remove from the surface by following below cleaning and washing instructions 1+2. Follow steps 3+4 as well for optimum results. Make sure that your furniture is placed on a dry surface to avoid the legs from absorbing water, and store your bamboo furniture in a dry ventilated environment during the autumn and winter season. We recommend washing outdoor bamboo furniture before every season. Repeat the washing a few times during the season, and do the washing on a sunny day to get the best results.

  1. Use a hard cleaning sponge and/or scouring powder with abrasive effect to remove dirt, stains and possible mold. 
  2. Rinse well with plenty of water to remove all soap and dirt.
  3. Spray with a cleaning product containing chlorine, ammonia or vinegar directly onto the bamboo, leave it on for a while, then rinse well with water and let it dry completely in the sun for optimum results.
  4. For extra treatment in the end of the season – before winter storage – we recommend treating your bamboo with an anti-mildew and mold detergent. Contact your nearest DIY store for the best exterior wood treatment to avoid fungus and mold in a wet and humid winter climate.


All Rattan furniture is made by hand and each piece is unique. Indoor use only. Use a soft moist cloth when cleaning.


All Doum furniture is made by hand and each piece is unique. Indoor use only. Use a soft moist cloth when cleaning.



These carpets are hand-woven with 100% cotton. We recommend that you place a nonslip carpet pad underneath to avoid slipping and mis-coloring of your floor. For indoor use. Dry clean only.


These carpets are hand-woven with 100% jute. Jute is a hardwearing material produced from vegetable fibers spun into strong threads. We recommend that you place a nonslip carpet pad underneath the carpets. For indoor use. Never shake the carpets, as this can make the threads brake. Dry clean only.


Individual size guides are specified on each product page. When in doubt, please email us at for specification on the fit of an item.